Payment Policy

This Payment Policy explains the payment methods accepted on our website and how payments are processed for purchases made through the website.

1. Accepted Payment Methods

The store currently accepts the following credit and debit cards:

American Express
Discover
JCB
Mastercard
Visa

All payments are processed in Australian dollars (AUD) unless otherwise clearly indicated at checkout.

2. Payment Processing

Payments are processed securely at the time an order is placed. By submitting payment details, customers confirm that they are authorised to use the selected payment method.

The store does not store full card details on its systems. All payment information is handled through secure, PCI-compliant payment service providers to ensure transaction safety.

3. Failed or Declined Payments

If a payment is unsuccessful or declined, customers are advised to check their payment details or contact their card issuer directly.

For further assistance regarding payment issues, customers may contact us using the details provided below.

4. Contact Information

For enquiries related to payments or billing matters, please contact us using the details below:

Email: complaint@havengetden.com
Phone: +65 (810) 38380
Address: APT BLK 219 LOR 8 TOA PAYOH #08-645, SINGAPORE 310219, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 4:00 pm