Shipping Policy

 

1. Scope of Application

This Shipping Policy applies to all orders placed through Havengetden via havengetden.com.
It outlines the order handling procedures, processing timelines, and delivery arrangements for furniture and home-related products supplied within Australia. All orders are fulfilled based on the information confirmed at checkout and in compliance with applicable Australian requirements.

2. Delivery Area

We provide delivery services exclusively within Australia.
Orders are prepared and dispatched using established logistics partners to support reliable delivery coverage across Australian regions.

3. Shipping Costs

All items purchased through our website are shipped with free standard delivery within Australia.
There is no minimum order requirement, and shipping fees are not applied at checkout.

4. Order Processing and Delivery Timeframes

After payment confirmation, orders are generally processed within 1–3 business days.

Processing Cut-off Date:

5. Taxes and Applicable Charges

All prices displayed on the website include applicable taxes in accordance with Australian standards.
No additional charges are expected upon delivery unless clearly stated at checkout.

6. Shipment Tracking

Once an order has been dispatched, customers will receive an email with tracking information.
Delivery progress can be monitored using the provided tracking details until the order arrives.

7. Contact Information

For shipping enquiries or customer support assistance, please contact us using the details below:

Email: complaint@havengetden.com
Phone: +65 (810) 38380
Address: APT BLK 219 LOR 8 TOA PAYOH #08-645, SINGAPORE 310219, SINGAPORE
Business Hours: Monday to Friday, 9:00 am – 4:00 pm

 

 

 

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